Cataract - LASIK - Refractive Surgery in Virginia

From the time I made an appointment to walking out the door after my appointment, it was such a pleasant experience. I can't say enough about the care of everyone I was in contact with.

This is my second year with Eye Care & Surgery, and I have to say that I've no complaints at all with the staff or Doctor Schaubach. Everyone I encountered was happy, smiling and attentive. I enjoyed my visit once again and highly recommend them, which I did to my neighbor and she looks forward to her visit next month.

Wonderful people and friendly staff.

Great and efficient place for eye care

Very professional and pleasant Everyone from the receptionist to the Sr were friendly, polite and kind.

Ruth was fantastic. Excellent demeanor and very respectful. Was a great pleasure to have her doing the examination

When I was almost out of my prescription, Samantha and Pat made sure I had some samples to get me through!

Great place to get all your family’s eye care needs taken care

Always have a good experience when I am at this location!

They were very attentive! Maggie specifically was great.

prompt and good interaction with the doc and the staff.

Not understanding the negative comments - I have gone to many high end specialist all over the USA for family members so am keen to have answers. I was very worried with the symptoms I had. They got me in SAME day. 5 min wait, great tech before doc. Dr. Cool was confident and explained things to make sense. Back in a month for follow up. Glad I found them!! Highly recommend

I've been here a few times. All the staff is great and friendly. They are always very helpful and professional. Great customer service. Talk to Alice when picking out glasses. She's is ah-mazing!

I had a great experience! They were able to fit me in because of a cancellation. I got back quickly once checked in by the friendly receptionist staff. Logan was sweet and patient while assessing my vision. Dr. Schaubach and her assistant were polite and professional. I was even able to take my printed prescription with me. Thanks all! :)

The Botetourt office is nice and the doctors are professional . The problem seems to be they overbook . The last couple times I’ve been there , I’ve had to wait a long time . I understand patient issues arise but my time is valuable . They should build in some openings to account for issues .

Great place Great doctor But it takes it very very long time To get your glasses So far I've been waiting a month And haven't got my glasses yet Hopefully I hear something about it this week...

The times I had to call with a problem. I was given an appointment for the problem that day or early the following day. Professional and personal staff that explain the process and test. I appreciate the friendly and professional attention i receive .

Ann was great today working with my son. Dr. Schaubach is great also.

The doctors that I have had contact with here are very caring about you. They take the time to explain your condition to you in ways that you can understand. Polite helpful staff.

This group is just awesome! The level of customer care especially from the gals at the Electric Rd office is off the charts. They are kind, responsive and thorough. My first eye exam with Dr. Driscoll was like none I have had in Roanoke or Salem. She goes the extra mile and she listens. I am very happy I am in her care now. This group is not out to just sell you glasses or get you a surgery, they really CARE about their patients eyes. I wish they could teach Carilion a lesson or two in human kindness! I was referred here by several very happy people and I thought it only fair I pass if forward.

Had a lovely experience here today. My ophthalmology assistant, Lacey, was so kind and personable. Dr. Boothe is very knowledge and kind as well. Thank you for many years of good eye care!

Eye care provided is top notch. However, the back office could use some process optimization. Filling out redundant forms - with SSN. Hopefully they shred those papers if you actually provided them with your SSN. Average appointment time for me is usually two hours from check in to leaving the premises. Having to pick up your eyeglass Rx from the embedded optometrist is also inconvenient. It’s another point where you need to wait for somebody to take a piece of paper off the printer. Just print the Rx at checkout.

They are caring and very good at their profession.

Dr. Schaubach and Dr. Eng and their teams have helped me see fine details such as minute characters on smart phone key board to the bottom line of the eye chart. They have been very patience with me over the years and listened. I'm very pleased with my results.

Dr. Thompson saw me on an emergency basis and quickly diagnosed the issue, and developed a treatment plan. Professional highly trained friendly staff.

Great experience as a first time client! Reasonable wait time, polite and friendly team. Dr. Schaubach was very thorough with her exam and did a great job explaining everything to me.

I liked them a lot . Dr. Thompson does great work and they will do whatever they can to assist you as their patient.

2 weeks ago Dr. Bradley literally Saved my life, had Dr. Scott Mann not sent me here I Wouldn't be alive today ❣️ Dr. Bradley and his team found the the recent Eye Stroke in my Right immediately sending me to Roanoke Memorial hospital .

Have been a patient for a long time and consider the best in this area in alll eye issues. Keep up the good work

Dr. Johnson was great with our son Noah who is Autistic. Dr. Johnson took a lot of time with Noah and was very patient with him. We are very blessed to have Dr, Johnson in the Roanoke Valley, Thank you Dr. J.

I had Dr. Bradley for a yearly checkup it went so very well.

Dr. Windham was great and spent time explaining everything to me. Best eye experience ever.

I am SO thankful for the staff at Eye Care and Surgery! I am relatively young, at least in needing cataract surgery. The staf was professional and caring, answering my questions about the whole process. I chose the laser option and went with monovision lenses, one eye for distance, and one eye for reading. The change in my everyday life is amazing. I had difficulty reading, even with strong reading glasses before surgery. But, thanks to Dr Eng and his staff, I can see very well, and do things I wasn’t able to previously. I am so thankful for each of you! You truly are God’s hands on this earth! You have made such a difference in my life. Thank you!!!!!

Dr Eng and his crew are a very professional staff who treated me with not only great skill but caring and compassion as I went through surgery on both eyes always checking. before and after to make sure I was comfortable and was not having issues would highly recommend to anyone needing eye care

Great staff. Very knowledgeable regarding eye diseases. Great with children also. Will never go anywhere else!

Never had any bad experiences with them staff nor doctors.

Dr. Bradley has been treating me for Retinal Vein Occlusion since I was diagnosed in 2018. He has saved my vision. He and his staff are professional, informative, and compassionate. They take cleanliness seriously; huge plus. I trust Dr. Bradley completely and will always recommend him.

Always great, friendly service whenever we visit. They are a quick service and they'll get you in and out in no time. Definitely worth visiting to get your eyes checked out. Out of the places I've visited, this one always seems the most efficient place with phenomenal service. Our family has been with eye care and surgery for over 25 years and it never ceases to provide great service for us.

I've seen both optometrists and had experience with many of the nurses. Everyone is so nice! I really appreciate feeling listened to and not rushed. Every concern you have is addressed and they work with you and ensure you leave happy every time.

I have been a patient for a long time. Excellent staff and wonderful service. I understand some appointments are farther out than other places, but I know they see many patients with such great care. The doctors are highly valued in the Roanoke area -I hear it from many people. That's why people come back -a very personal experience with excellent care.

Very pleased with the staff and doctors at Eye Care & Surgery. Dr. Boothe was very kind and caring. Explained how nutrition would play an important part of eye care and what the ramifications could be if I did not control my blood sugar. I would highly recommend this office/doctor.

The professionalism and knowledge of Dr Bradley and staff was exceptional. The follow up visits with Dr Bradley, to make sure there were no issues went well. I trusted him and staff because of the experience they've had with my condition and procedures. I was extremely pleased. Plus he is so darn cute!

Wonderful experience in both Blacksburg and Salem offices. Dr. Eng and the entire staff are Amazing!! I had cliosed angle glaucoma surgery and all my questiins were answered with care and resoect. I thank you all..

Great experience all around. They were incredibly patient through my sons first exam and helpful with any questions.

Been coming here for a few years and received nothing but the best care. Dr. Coolbaugh is COOL!

Great place good freaidly people working there including the Dr's they are great in telling you what is going on with your eyes and very helpful ordering of your prescriptions eye wear for fit and easy wear and how to take care of them

My wife and I both made an appointment with Dr. Bradley just to check up because neither one of us had been to an eye doctor before and we wanted him to give us an assessment. Dr. Bradley was very professional and thorough in addressing our individual needs. I have complete confidence in Dr. Bradley's recommendations and will continue to see him to make sure my vision receives the best care available. I highly recommend Dr. Bradley to anyone who cares about their vision.

My husband and I saw Dr. Bradley. He was outstanding. He gave us solid advice, was very patient and created a very professional yet laid back atmosphere. I’m very thankful that we found a excellent ophthalmologist in Roanoke. Highly recommend Dr. Bradley!

Wow - what an amazing experience! The service from Dr. Bradley and his staff was on par with Nordstrom and The Ritz Carlton. They made the entire visit as pleasant as possible. I felt like Dr. Bradley listened carefully to my concerns, thoroughly checked out my eyes and went overboard to answer all my questions. He obviously cares deeply about providing great patient care. I would recommend him to anyone without reservation.

Dr Bradley and his staff were very kind and knowledgeable. He explained what he was doing and why, which means a lot because most doctors just breeze through the appointment and leave you with more questions than answers. Overall it was a great experience and already plan on returning next year for another exam.